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WWII Veteran Meets Woman Who Wrote Him Thank-You Letter 12 Years Ago

2021

A World War II veteran received a letter from a third grader 12 years ago that thanked him for his service. He has carried the letter with him everywhere since. Steve Hartman shares more in “On the Road.”

02:56 min

01:06:30

112: How and Why to Apologize Effectively with Harriet Lerner

Have you ever received an apology that didn’t quite cut it? That made things even worse? Plus, let’s face it - life can be messy. Despite your best intentions, it is nearly impossible to avoid causing harm or hurt every so often.

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Harriet Lerner
2017
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Friendship