10:08 min
CLEAR ALL
Your job as a manager is getting harder all the time. But your most critical responsibility—especially in today’s world of intensifying competition—is how to help your people shine their brightest.
Whether you’re building a business of your own, want to create a more dynamic and unified culture at work, or just like hearing entrepreneur war stories, this episode will not disappoint.
I’m joined by speaker, international executive and five-time author Margaret Heffernan.
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Since microaggressions are so subtle, it’s often hard to know if you’re committing one or if you’re on the receiving end.
It's hard to be in the minority. If you're the only person from your ethnic or cultural background in your organization or team, you probably know what it's like to be misunderstood or marginalized. You might find yourself inadvertently overlooked or actively silenced.
Karen may discusses effective training and the nuances of giving feedback to employees in this New York Times interview from 2012.
Conflicts at work have the potential to escalate out of control and permanently damage relationships.Gabrielle S.
Workplace conflicts can emerge in any number of forms, but there are some general, garden-variety types that I see on a repeated basis: conflicts with the boss, conflicts with peers and conflicts among a manager’s direct reports or teammates.
It’s not very different from falling out with your spouse or best friends, says Kira Nurieli, CEO of Harmony Strategies Group, a dispute-resolution and crisis-management firm.
With compassion, clarity, and conviction (and a dash of comedy for good measure) popular speaker and employment law attorney Scott Warrick distills conflict resolution to just three simple moves: Empathic Listening, Parroting, and Rewards (EPR).