VIDEO

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Why Entrepreneurs Need to Care Less About Technology & More About Culture \\ Melissa Bell

2016

10:08 min

Emotional Labor: What It Is and What It Is Not

Emotional labor is a paid chore, not a household chore.

Article
Sharmin Tunguz
2020
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It’s Time to Talk about the Cost of Emotional Labor at Work

Much like the struggle to recognize the economic contributions of childcare for stay-at-home parents, there could be a similar gap in the working world. The definition of emotional labor being used here is that of unpaid, invisible work.

Article
Lindsay Kohler
2021
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The Managed Heart: Commercialization of Human Feeling

In private life, we try to induce or suppress love, envy, and anger through deep acting or "emotion work," just as we manage our outer expressions of feeling through surface acting.

Book
Arlie Russell Hochschild
2025
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EXPLORE TOPIC

Building Culture