VIDEO

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The Metaverse could be a problem.

2021

Facebook has changed to Meta, because they're building the Metaverse. This is going to change our lives. Here's how.

18:13 min

Managing the Hidden Stress of Emotional Labor

With the possible exception of Sesame Street’s Oscar the Grouch, very few of us have the luxury of being able to be completely and utterly ourselves all the time at work.

Article
Susan David
2016
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Emotional Labor: What It Is and What It Is Not

Emotional labor is a paid chore, not a household chore.

Article
Sharmin Tunguz
2020
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It’s Time to Talk about the Cost of Emotional Labor at Work

Much like the struggle to recognize the economic contributions of childcare for stay-at-home parents, there could be a similar gap in the working world. The definition of emotional labor being used here is that of unpaid, invisible work.

Article
Lindsay Kohler
2021
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The Managed Heart: Commercialization of Human Feeling

In private life, we try to induce or suppress love, envy, and anger through deep acting or "emotion work," just as we manage our outer expressions of feeling through surface acting.

Book
Arlie Russell Hochschild
2025
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