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Brené Brown: Attend to Fears and Feelings

By Brené Brown — 2020

The bestselling author has a message for managers and leaders: You must seek out the feelings that lie behind people’s bad behavior.

02:43 min

01:06:30

112: How and Why to Apologize Effectively with Harriet Lerner

Have you ever received an apology that didn’t quite cut it? That made things even worse? Plus, let’s face it - life can be messy. Despite your best intentions, it is nearly impossible to avoid causing harm or hurt every so often.

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EXPLORE TOPIC

Leadership