VIDEO

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What Is Releasing Time to Care?

2017

Across British Columbia, Releasing Time to Care is being implemented in residential care, community, acute inpatient and mental health settings. See more...

04:15 min

Difficult Conversations: How to Discuss What Matters Most

We attempt or avoid difficult conversations and conflicts every day—whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client.

Book
Douglas Stone, Bruce Patton, Sheila Heen
2010
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Solving Tough Problems: An Open Way of Talking, Listening, and Creating New Realities

Tough problems usually don’t get solved peacefully. They either don’t get solved at all—they get stuck—or they get solved by force. These frustrating and frightening outcomes occur all the time. Families replay the same argument over and over, or a parent lays down the law.

Book
Adam Kahane, Peter Senge (foreword)
2012
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Managing the Flames of Conflict

Conflict doesn’t mean the end of your remarriage, and can actually make it stronger. There are always going to be disagreements; you cannot avoid them entirely. What you can do, however, is become skilled at recovering from disputes by talking about your perspectives afterwards.

Article
Terry Gaspard
2022
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Taking the War Out of Our Words: The Art of Powerful Non-Defensive Communication

Whether we are dealing with a rude clerk, our child saying, “That’s not fair!,” our spouse ignoring us, or an uncooperative co-worker, in our struggle to respond effectively, we often become defensive—sometimes without even realizing it.

Book
Sharon Strand Ellison
2025
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Use These Great Examples of Sports Teamwork to Grow Your Business

One of the best parts about watching sports is seeing a team work in unison, with a common vision, and watching it succeed. Championships are won through the efforts of talented individuals who work together towards a common purpose.

Article
John Boitnott
2015
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Together Is Better: A Little Book of Inspiration

Life is a series of choices. Do we go left or right? Jump forward or hold back? Sometimes our choices work out for the better…and sometimes they don’t.

Book
Simon Sinek
2016
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Stop Yelling! Here’s How to Use *Mindful* Communication for Conflict Resolution With Your Partner

There’s a gap between what you’re really thinking and what you’re saying. You’re distracted by all that’s going on inside and you’re uncertain about what to share and what’s better left unsaid.

Article
Barbara Larrivee
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Compassionate Conversations: How to Speak and Listen from the Heart

The definitive guide to learning effective skills for engaging in open and honest conversations about divisive issues from three professional mediators.

Book
Musho Hamilton, Diane,Wilson, Gabriel Menegale,Loh, Kimberly
2025
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Say What You Mean: A Mindful Approach to Nonviolent Communication

Find your voice, speak your truth, listen deeply—a guide to having more meaningful and mindful conversations through nonviolent communication.

Book
Oren Jay Sofer, Joseph Goldstein (foreword)
2018
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The Assertiveness Workbook: How to Express Your Ideas and Stand Up for Yourself at Work and in Relationships (A New Harbinger Self-Help Workbook)

Effective communication is a critical skill that influences your professional success, the stability of your family life, and your personal happiness. Your ability to communicate effectively is seriously hampered if you can’t assert yourself constructively.

Book
Randy J. Paterson
2025
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