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Selling Solutions vs Solving Problems

2014

When asked to name a problem, people often name a solution (i.e. the lack of a solution). This leads to designing typical, business as usual type of interventions without addressing the actual problem. See more...

03:43 min

02:27

Dr. Michael Beckwith on How to Rise Above Other People’s Negative Energy | Help Desk | OWN

For months, Katie has been thinking about quitting her job. Although the 27-year-old feels fortunate to have a good job that pays well, her co-workers' negative energy makes the work environment unhealthy. "I can feel when there's toxic energy around," Katie explains.

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Michael Bernard Beckwith
2014
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EXPLORE TOPIC

Problem Solving