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Selling Solutions vs Solving Problems

2014

When asked to name a problem, people often name a solution (i.e. the lack of a solution). This leads to designing typical, business as usual type of interventions without addressing the actual problem. See more...

03:43 min

12:02

Why Might Good People Deliver Bad Care? | Yvonne Sawbridge | TEDxUniversityofBirmingham

Yvonne Sawbridge says that caring professionals offer hard, emotional work. In the same way in which physical labour is recognised and accounted for in management practice, emotional labour needs to be recognised as a role requirement for nurses and other caring professions.

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2015
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EXPLORE TOPIC

Problem Solving