VIDEO

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7 Step Problem Solving

2011

Are you facing a challenging situation at work? Ed Muzio, author of "Make Work Great" explains a 7 step solution to effective problem solving.

04:39 min

12:02

Why Might Good People Deliver Bad Care? | Yvonne Sawbridge | TEDxUniversityofBirmingham

Yvonne Sawbridge says that caring professionals offer hard, emotional work. In the same way in which physical labour is recognised and accounted for in management practice, emotional labour needs to be recognised as a role requirement for nurses and other caring professions.

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EXPLORE TOPIC

Problem Solving