13:57 min
CLEAR ALL
The definition of emotional intelligence is the ability to recognize, differentiate, and manage our emotions and the emotions of others. The notion of emotions being important in our lives goes all the way back to the ancient Greeks.
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We’ve faced the pandemic, violent racism, economic uncertainty, and environmental disaster. Many of us are experiencing trauma and distress. The way organizations respond to these challenges and the decisions they make going forward will reverberate for many years to come.
Does it ever seem that a lot of the people you work with are, well, jerks? This book is about how not to let work turn you into one of them.
People’s sense of self-worth is pivotal to their ability to look clearly at the hurt they’ve caused. The more solid one’s sense of self regard, the more likely that that person can feel empathy and compassion for the hurt party, and apologize from an authentic center.
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The best apologies are short, and don’t go on to include explanations that run the risk of undoing them. An apology isn’t the only chance you ever get to address the underlying issue. The apology is the chance you get to establish the ground for future communication.
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When we feel like we belong, we experience meaning, life satisfaction, physical health and psychological stability. When we feel excluded, physical pain and a wide range of psychological ailments result.
More and more, we live in bubbles. Most of us are surrounded by people who look like us, vote like us, earn like us, spend money like us, have educations like us and worship like us. The result is an empathy deficit, and it’s at the root of many of our biggest problems.
Emotional Intelligence measures our ability to perceive our own emotions, as well as the emotions of others, and to manage them in a productive and healthy way.
Emotional intelligence is a set of skills you can get better at with practice. Here are five skills you can cultivate to make you a more emotionally intelligent person.
How Pamela Abalu got out of the cubicle hamster wheel with a single mantra: “Work is love made visible.”