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Conflict Resolution & problem solvingbooks

Below are the best books we could find on Conflict Resolution and problem solving.

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Conflict Resolution Playbook: Practical Communication Skills for Preventing, Managing, and Resolving Conflict

Conflict is an unavoidable aspect of human existence, so it’s vital to develop communication skills that will help you navigate these challenging moments.

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Jeremy Pollack
2020
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Solve Employee Problems Before They Start: Resolving Conflict in the Real World

With compassion, clarity, and conviction (and a dash of comedy for good measure) popular speaker and employment law attorney Scott Warrick distills conflict resolution to just three simple moves: Empathic Listening, Parroting, and Rewards (EPR).

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Scott Warrick
2019
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Difficult Conversations: How to Discuss What Matters Most

We attempt or avoid difficult conversations and conflicts every day—whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client.

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Douglas Stone, Bruce Patton, Sheila Heen
2010
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Solving Tough Problems: An Open Way of Talking, Listening, and Creating New Realities

Tough problems usually don’t get solved peacefully. They either don’t get solved at all—they get stuck—or they get solved by force. These frustrating and frightening outcomes occur all the time. Families replay the same argument over and over, or a parent lays down the law.

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Adam Kahane, Peter Senge (foreword)
2012
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Courageous Cultures: How to Build Teams of Micro-Innovators, Problem Solvers, and Customer Advocates

Many leaders are convinced they have an open environment that encourages employees to speak up and are shocked when they learn that employees are holding back. Employees have ideas and want to be heard. Leadership wants to hear them.

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Karin Hurt, David Dye
2022
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Pride and Joy: A Guide to Understanding Your Child’s Emotions and Solving Family Problems

In Pride and Joy, child psychologist Kenneth Barish brings together the best of recent advances in clinical and neuroscience research with the author's three decades of experience working with children and families.

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Kenneth Barish
2012
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Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior

Behind the problems that routinely plague our organizations and families, you’ll find individuals who are either unwilling or unable to deal with broken promises.

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Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, David Maxfield
2014
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