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Empathetic listening is an awesome medication for the hurting heart.

By Gary Chapman
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Gary Chapman, PhD, is an American ordained minister and author, most famous for his theory of “love languages,” or the five distinct ways humans tend to demonstrate or receive love: words of affirmation, quality time, receiving gifts, acts of service, or physical touch.

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FindCenter Quotes ImagePeople’s sense of self-worth is pivotal to their ability to look clearly at the hurt they’ve caused. The more solid one’s sense of self regard, the more likely that that person can feel empathy and compassion for the hurt party, and apologize from an authentic center.

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Harriet Lerner
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FindCenter Quotes ImageThe best apologies are short, and don’t go on to include explanations that run the risk of undoing them. An apology isn’t the only chance you ever get to address the underlying issue. The apology is the chance you get to establish the ground for future communication.

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Harriet Lerner
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Relationship Challenges