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Most people do not listen with the intent to understand; they listen with the intent to reply.

By Stephen Covey
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Stephen R. Covey (1932–2012) was an American educator, author, businessman, and motivational speaker. He cofounded FranklinCovey, an organization focused on leadership development and business training, and was most well-known for his book The 7 Habits of Highly Effective People, which has sold over twenty million copies.

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FindCenter Quotes ImageIt may be hard for an egg to turn into a bird: it would be a jolly sight harder for a bird to learn to fly while remaining an egg. We are like eggs at present. And you cannot go on indefinitely being just an ordinary, decent egg. We must be hatched or go bad.

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C. S. Lewis
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FindCenter Quotes ImageSince in order to speak, one must first listen, learn to speak by listening.

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Rumi
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FindCenter Quotes ImageThe best apologies are short, and don’t go on to include explanations that run the risk of undoing them. An apology isn’t the only chance you ever get to address the underlying issue. The apology is the chance you get to establish the ground for future communication.

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Harriet Lerner
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FindCenter Quotes Image'Knock and it shall be opened.’ But does knocking mean hammering and kicking the door like a maniac?

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C. S. Lewis
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FindCenter Quotes ImageDo not waste time bothering whether you ‘love’ your neighbor; act as if you did. As soon as we do this we find one of the great secrets. When you are behaving as if you loved someone, you will presently come to love him.

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C. S. Lewis
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FindCenter Quotes ImageSpiteful words can hurt your feelings but silence breaks your heart.

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C. S. Lewis
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FindCenter Quotes ImageLife’s work is to wake up, to let the things that enter into the circle wake you up rather than put you to sleep. The only way to do this is to open, be curious, and develop some sense of sympathy for everything that comes along, to get to know its nature and let it teach you what it will.

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Pema Chödrön
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FindCenter Quotes ImageIf you begin to understand what you are without trying to change it, then what you are undergoes a transformation.

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J. Krishnamurti
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FindCenter Quotes ImageEmpathetic listening is an awesome medication for the hurting heart.

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Gary Chapman
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FindCenter Quotes ImageIf only our passion to understand others were as great as our passion to be understood. Were this so, all our apologies would be truly meaningful and healing.

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Harriet Lerner
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Awareness