The Daily Shine
Did you know taking small breaks throughout the day can actually improve your productivity? Today, we explore the power of a guilt-free “microbreak.”
CLEAR ALL
When bank robbers, kidnappers, and terrorists held someone hostage, the FBI called Chris Voss to negotiate their release. He and Amy discuss how to be a better communicator, how to prevent ego from ruining a deal, how to conquer the fear of negotiating, and much more
Whether you said something out of anger and hurt your partner’s feelings or you completely forgot about a deadline for work, your next move is critical. So on today’s Friday Fix, I share the exact things you should say to increase the chances that your apology will be accepted.
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Celeste Headlee is a journalist, speaker, and co-host of Retro Report, a weekly series on PBS. Some of the things she talks about in this episode are how to hold difficult conversations with people, how to become better at making conversation, and how to deliver bad news effectively.
I’m joined by speaker, international executive and five-time author Margaret Heffernan.
Michael Mauboussin returns for a fascinating encore interview on the Knowledge Project. We geek out on decision making, luck vs. skill, work life balance, and so much more.
The quality of your outcome depends on the quality of your questions.