PODCAST

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Digital Body Language (with Erica Dhawan)

The Accidental Creative with Todd Henry

When collaborating digitally, there are a different set of rules. Your peers may not catch the subtlety in your email in the same way they would in a face to face meeting. On this episode, Erica Dhawan shares some key principles for working effectively together as a remote team.

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6 Strategies to Resolve Conflict at Work

When you get a group of people together day after day, conflict is inevitable. The employees you so carefully screened during hiring interviews aren't immune, either.

Article
Mike Kappel
2017
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Resolving Conflicts at Work: Ten Strategies for Everyone on the Job

Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity,...

Book
Kenneth Cloke, Joan Goldsmith
2011
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Conflict Resolution Playbook: Practical Communication Skills for Preventing, Managing, and Resolving Conflict

Conflict is an unavoidable aspect of human existence, so it’s vital to develop communication skills that will help you navigate these challenging moments.

Book
Jeremy Pollack
2020
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Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior

Behind the problems that routinely plague our organizations and families, you’ll find individuals who are either unwilling or unable to deal with broken promises.

Book
Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, David Maxfield
2014
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Solving Tough Problems: An Open Way of Talking, Listening, and Creating New Realities

Tough problems usually don’t get solved peacefully. They either don’t get solved at all—they get stuck—or they get solved by force. These frustrating and frightening outcomes occur all the time. Families replay the same argument over and over, or a parent lays down the law.

Book
Adam Kahane, Peter Senge (foreword)
2012
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The Deep Democracy of Open Forums: Practical Steps to Conflict Prevention and Resolution for the Family, Workplace, and World

Most of us are terrified of conflict, says Arnold Mindell, PhD, author of fifteen books and internationally recognized for his innovative synthesis of Jungian therapy, dreams, and bodywork. But we needn't be.

Book
Arnold Mindell
2002
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“Withholders” vs. “Conceders”: A Damaging Conflict Pattern

Relationship dances between these two types can become very complicated.

Article
Randi Gunther
2018
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Beyond Good and Evil

It sounds simple, yet it’s more than a technique for resolving conflict. It’s a different way of understanding human motivation and behavior.

Article
D. Killian
2003
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Interview with Marshall Rosenberg: The Traveling Peacemaker

Whether he’s working in a war-torn area or an inner-city slum, Rosenberg’s goal is the same: to teach and encourage compassionate communication.

Article
Margaret Cullen, Ronna Kabatznick
2004
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20:15

World Peace Starts at Home | Julie Schwartz Gottman | TEDxVeniceBeach

Using the findings from The Gottman Institute’s studies of love and diplomacy, world-renowned relationship expert Julie Schwartz Gottman tries to understand how to create peace in the world by dissecting human communication.

Video
Julie Schwartz Gottman
2018
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EXPLORE TOPIC

Collaboration