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The definition of emotional intelligence is the ability to recognize, differentiate, and manage our emotions and the emotions of others. The notion of emotions being important in our lives goes all the way back to the ancient Greeks.
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People’s sense of self-worth is pivotal to their ability to look clearly at the hurt they’ve caused. The more solid one’s sense of self regard, the more likely that that person can feel empathy and compassion for the hurt party, and apologize from an authentic center.
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The best apologies are short, and don’t go on to include explanations that run the risk of undoing them. An apology isn’t the only chance you ever get to address the underlying issue. The apology is the chance you get to establish the ground for future communication.
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Emotional Intelligence measures our ability to perceive our own emotions, as well as the emotions of others, and to manage them in a productive and healthy way.
Emotional intelligence is a set of skills you can get better at with practice. Here are five skills you can cultivate to make you a more emotionally intelligent person.