BOOK

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Making Contact

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By Virginia Satir — 1995

The noted family therapist presents innovative concepts and techniques conducive to changing one's habits of communication and to establishing open, constructive, and life-enhancing modes of contact and communication within family relationships.

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Taking the War Out of Our Words: The Art of Powerful Non-Defensive Communication

Whether we are dealing with a rude clerk, our child saying, “That’s not fair!,” our spouse ignoring us, or an uncooperative co-worker, in our struggle to respond effectively, we often become defensive—sometimes without even realizing it.

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EXPLORE TOPIC

Communication Skills