BOOK

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Influence: The Psychology of Persuasion (New and Expanded)

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By Robert B. Cialdini — 2021

In the new edition of this highly acclaimed bestseller, Robert Cialdini—New York Times bestselling author of Pre-Suasion and the seminal expert in the fields of influence and persuasion—explains the psychology of why people say yes and how to apply these insights ethically in business and everyday... See more...

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Talking to “Crazy”: How to Deal with the Irrational and Impossible People in Your Life

Let’s face it: we all know people who are downright irrational. No matter how hard you try to reason with them, it never works.

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Difficult Conversations: How to Discuss What Matters Most

We attempt or avoid difficult conversations and conflicts every day—whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client.

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EXPLORE TOPIC

Communication Skills