BOOK

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Influence: The Psychology of Persuasion (New and Expanded)

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By Robert B. Cialdini — 2021

In the new edition of this highly acclaimed bestseller, Robert Cialdini—New York Times bestselling author of Pre-Suasion and the seminal expert in the fields of influence and persuasion—explains the psychology of why people say yes and how to apply these insights ethically in business and everyday... See more...

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Crucial Conversations: Tools for Talking When Stakes Are High (Second Edition)

The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high.

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Humble Inquiry: The Gentle Art of Asking Instead of Telling

Communication is essential in a healthy organization. But all too often when we interact with people—especially those who report to us—we simply tell them what we think they need to know. This shuts them down and we may feel disconnected from those around us.

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Emotional Equations: Simple Steps for Creating Happiness + Success in Business + Life

When Chip Conley, dynamic author of the bestselling Peak, suffered a series of devastating personal and professional setbacks, he began using what he came to call “Emotional Equations” (such as Joy = Love – Fear) to help him focus on the variables in life that he could handle, rather than...

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EXPLORE TOPIC

Communication Skills