BOOK

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Influence: The Psychology of Persuasion (New and Expanded)

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By Robert B. Cialdini — 2021

In the new edition of this highly acclaimed bestseller, Robert Cialdini—New York Times bestselling author of Pre-Suasion and the seminal expert in the fields of influence and persuasion—explains the psychology of why people say yes and how to apply these insights ethically in business and everyday... See more...

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Compassionate Conversations: How to Speak and Listen from the Heart

The definitive guide to learning effective skills for engaging in open and honest conversations about divisive issues from three professional mediators.

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Say What You Mean: A Mindful Approach to Nonviolent Communication

Find your voice, speak your truth, listen deeply—a guide to having more meaningful and mindful conversations through nonviolent communication.

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The Assertiveness Workbook: How to Express Your Ideas and Stand Up for Yourself at Work and in Relationships (A New Harbinger Self-Help Workbook)

Effective communication is a critical skill that influences your professional success, the stability of your family life, and your personal happiness. Your ability to communicate effectively is seriously hampered if you can’t assert yourself constructively.

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Fourteen Talks by Age Fourteen: The Essential Conversations You Need to Have with Your Kids Before They Start High School

Trying to convince a middle schooler to listen to you can be exasperating. Indeed, it can feel like the best option is not to talk! But keeping kids safe—and prepared for all the times when you can't be the angel on their shoulder—is about having the right conversations at the right time.

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Peaceful Parent, Happy Kids: How to Stop Yelling and Start Connecting

Based on the latest research on brain development and extensive clinical experience with parents, Dr. Laura Markham’s approach is as simple as it is effective. Her message: Fostering emotional connection with your child creates real and lasting change.

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Difficult Conversations: How to Discuss What Matters Most

We attempt or avoid difficult conversations and conflicts every day—whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client.

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Conflict Resolution Playbook: Practical Communication Skills for Preventing, Managing, and Resolving Conflict

Conflict is an unavoidable aspect of human existence, so it’s vital to develop communication skills that will help you navigate these challenging moments.

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Words Are Working Wonders—Talking with Heart and Mind: A Buddhist Perspective on Communication

Words will work wonders if we are speaking with both heart and mind. By heart I mean a deep feeling of connection with everything and everyone and by mind a clear view of our strengths and weaknesses, the differences between us, and an ability to recognize our own limits.

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Surrounded by Idiots

You are not alone.

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Humble Inquiry: The Gentle Art of Asking Instead of Telling

Communication is essential in a healthy organization. But all too often when we interact with people—especially those who report to us—we simply tell them what we think they need to know. This shuts them down and we may feel disconnected from those around us.

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EXPLORE TOPIC

Communication Skills