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Mr. Monkey and Me: A Real Survival Guide for Entrepreneurs

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By Mike Smerklo — 2025

What if the secret to being a successful entrepreneur had nothing to do with your business plan, resources, market size, or strategy? If your success or failure weren’t dependent on how much money you have, where you grew up, or the level of education you received? Here’s the truth: the... See more...

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Difficult Conversations: How to Discuss What Matters Most

We attempt or avoid difficult conversations and conflicts every day—whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client.

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Douglas Stone, Bruce Patton, Sheila Heen
2010
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Resolving Conflicts at Work: Ten Strategies for Everyone on the Job

Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity,...

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Kenneth Cloke, Joan Goldsmith
2011
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Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior

Behind the problems that routinely plague our organizations and families, you’ll find individuals who are either unwilling or unable to deal with broken promises.

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Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, David Maxfield
2014
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