By Suzanne Gibbs Howard — 2018
Brands are “an articulation of culture, vision, history, and the future.”
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CLEAR ALL
Yvonne Sawbridge says that caring professionals offer hard, emotional work. In the same way in which physical labour is recognised and accounted for in management practice, emotional labour needs to be recognised as a role requirement for nurses and other caring professions.
People’s sense of self-worth is pivotal to their ability to look clearly at the hurt they’ve caused. The more solid one’s sense of self regard, the more likely that that person can feel empathy and compassion for the hurt party, and apologize from an authentic center.
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The best apologies are short, and don’t go on to include explanations that run the risk of undoing them. An apology isn’t the only chance you ever get to address the underlying issue. The apology is the chance you get to establish the ground for future communication.
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For many of us, the current environment, magnified by 24-hour news outlets and social media, has created a level of stress, fear and anger that impacts our lives and relationships.
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These days it’s hard to count on the world outside. So, it’s vital to grow strengths inside like grit, gratitude, and compassion—the key to resilience, and to lasting well-being in a changing world. True resilience is much more than enduring terrible conditions.