ARTICLE

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Why Good Listening Is a Critical Skill for Founders and Entrepreneurs

By Aytekin Tank — 2019

As a leader, it’s essential that you ensure that all the voices on your team receive equal air time — especially the quieter ones.

Read on www.entrepreneur.com

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Emotional Labor Is a Store Clerk Confronting a Maskless Customer

The preeminent sociologist Arlie Russell Hochschild discusses the control over one’s feelings needed to go to work every day during a pandemic.

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EXPLORE TOPIC

Communication Skills