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Emotional Labor Is a Store Clerk Confronting a Maskless Customer

By Gary Stix — 2020

The preeminent sociologist Arlie Russell Hochschild discusses the control over one’s feelings needed to go to work every day during a pandemic.

Read on www.scientificamerican.com

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Interoception: the hidden sense that shapes wellbeing

There’s growing evidence that signals sent from our internal organs to the brain play a major role in regulating emotions and fending off anxiety and depression.

Article
David Robson
2021
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How to Deal With a Jerk Without Being a Jerk

It’s natural to get defensive, but that only escalates the cycle of aggression.

Article
Adam Grant
2019
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Frustrated at Work? That Might Just Lead to Your Next Breakthrough

Frustration is the feeling of being blocked from a goal. Although it sounds like a destructive emotion, it can actually be a source of creative fuel.

Article
Adam Grant
2019
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There’s a Name for the Blah You’re Feeling: It’s Called Languishing

The neglected middle child of mental health can dull your motivation and focus — and it may be the dominant emotion of 2021.

Article
Adam Grant
2021
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The Risks of Coming Out at Work

Although society has made many strides in queer acceptance and visibility, coming out at work is still a monumental—and sometimes risky—task for many LGBTQ workers.

Article
Reina Gattuso
2021
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What Is Institutional Betrayal and How to Overcome It

We’ve faced the pandemic, violent racism, economic uncertainty, and environmental disaster. Many of us are experiencing trauma and distress. The way organizations respond to these challenges and the decisions they make going forward will reverberate for many years to come.

Article
Katharine Manning
2021
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What Does it Mean to Be Creative at the End of the World?

A few months and many deaths ago, I woke up exhausted, again. Every morning, I felt like I was rebuilding myself from the ground up. Waking up was hard. Getting to my desk to write was hard. Taking care of my body was hard. Remembering the point of it all was hard.

Article
Saeed Jones
2021
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Seven Strategies for Embracing the Emotional Labor of Teaching

I decided to investigate emotional labor and translate relevant strategies for early childhood educators to postsecondary educators. What follows are seven strategies for navigating emotional labor in order to better teach college students.

Article
Ashley Harvey
2021
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The Disguises We Wear Every Day

Hiding your feelings can be freeing. But eventually you have to take off the mask.

Article
Arthur C. Brooks
2021
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How climate action and wellbeing go hand-in-hand in Bilbao

In the latest in our series of articles leading up to COP26, Mayor of Bilbao, Juan Mari Aburto, tells SmartCitiesWorld how the city council is building wellbeing metrics into its sustainability and climate action plans for the long term.

Article
Luke Antoniou
2021
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Work Challenges