By Kelsey Borresen — 2019
Experts say this common communication issue can push couples apart.
Read on www.huffpost.com
CLEAR ALL
This story is about a situation where Todd, a husband, almost left his wife and kids, and the wife found a way to ask one non-defensive question that led to a conversation that saved the marriage.
This story is about a mom and a step-dad who had argued a lot over a teenage daughter who was rude and home and unwilling to do her part. The step-dad shifted to using a non-defensive statement and got very different results.
When we’re upset with someone, we’re often afraid to say anything. We tell ourselves, “Oh, it’s just a small matter; it’s not important.” But the accumulation of many small issues can create an explosive situation, and can even cause relationships to break.
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So often when we set limits it is with an agenda. We want a certain result and are upset if we don't get it. Here I talk about how to set limits that really work, but it requires not trying to control "which choice" the other child or adult makes.
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This story is about a young woman who was being sexually harassed by her supervisor and was able to ask a question that prompted the supervisor to completely shift his behavior.
Defensiveness lives in our bodies; It’s not just a matter of controlling ourselves; the minute we feel any kind of threat it takes over. So how to we get rid of it?
We are used to asking questions in ways that convey judgment and/or are interrogating or entrapping. Much of the body language and tone we use is unconscious. To be real, a question needs to be based on pure curiosity, but it's easier said than done.
Sharon Strand Ellison, the author of Taking the War Out of Our Words, is a pioneer in the field of eliminating defensiveness. An international communication consultant and award-winning speaker, Sharon is the Founder and Executive Director of the Institute for Powerful Non-Defensive Communication.
Whether we are dealing with a rude clerk, our child saying, “That’s not fair!,” our spouse ignoring us, or an uncooperative co-worker, in our struggle to respond effectively, we often become defensive—sometimes without even realizing it.
In The Secret Life of Pronouns, social psychologist and language expert James W.