By Alison Gregory — 2020
A common concern is feeling like you don’t know enough to respond well, but simply listening can help someone to break the silence around their situation.
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It’s natural to get defensive, but that only escalates the cycle of aggression.
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Figuring out what to say—or what not to say—can feel daunting.
All managers know that they need to help their employees through challenging times. But almost no manager is prepared for when one of their direct reports announces that he or she has cancer, despite the fact that more than 1.6 million people will be diagnosed this year.
When a coworker is diagnosed with cancer, most people simply don’t know what to say. Speechless is the usual reaction.