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‘You Look Great’ and Other Lies

By Bruce Feiler — 2011

Here are six things you should never say to a friend (or relative or colleague) who’s sick. And four things you can always say.

Read on www.nytimes.com

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The Art of Comforting: What to Say and Do for People in Distress

We live in an increasingly "virtual" world in which it can be tempting to skip making that true, human connection with someone in pain. Even though our thoughts might be with them, we lack the confidence to reach out, worrying that we will say or do the "wrong" thing.

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Offering Support to Others