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‘You Look Great’ and Other Lies

By Bruce Feiler — 2011

Here are six things you should never say to a friend (or relative or colleague) who’s sick. And four things you can always say.

Read on www.nytimes.com

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02:52

Passive-Aggressive Behavior & Conflict

Passive-aggressive people: Could you be one of them? Passive-aggressive people don't get mad, they get even. When conflict triggers an emotional response, the passive-aggressive pattern is for revenge, by some form of sabotage.

Video
2011
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03:22

Thich Nhat Hanh on Compassionate Listening | Super Soul Sunday | Oprah Winfrey Network

Buddhist monk Thich Nhat Hanh says listening can help end the suffering of an individual, put an end to war and change the world for the better. Watch as he explains how to practice compassionate listening.

Video
Thich Nhat Hanh
2012
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I Hear You: The Surprisingly Simple Skill Behind Extraordinary Relationships

In this 3-hour, conversational read, you’ll discover the whats, whys, and hows of one of the most valuable (yet surprisingly little-known) communication skills—validation.

Book
Michael S. Sorensen
2017
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