By Bruce Feiler — 2011
Here are six things you should never say to a friend (or relative or colleague) who’s sick. And four things you can always say.
Read on www.nytimes.com
CLEAR ALL
This story is about a mom and a step-dad who had argued a lot over a teenage daughter who was rude and home and unwilling to do her part. The step-dad shifted to using a non-defensive statement and got very different results.