ARTICLE

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What Not to Say to Someone Who’s Sick

By NPR — 2011

When it comes to providing emotional support, skip the platitudes. What matters is being honest and human.

Read on www.npr.org

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The Art of Listening: An Interview with Harville Hendrix and Helen LaKelly Hunt

1440: Is it true that on the whole we're not very good listeners? Harville: In the resting state, when we're not distracted, the research shows we have a 13–18% accuracy rate.

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EXPLORE TOPIC

Offering Support to Others