By Vivian Manning-Schaffel — 2018
Our brains may be wired to empathize more with people who look like us, but being more empathetic starts with just listening.
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CLEAR ALL
Sadness is a central part of our lives, yet it’s typically ignored at work, hurting employees and managers alike.
In a work world dominated by automation, digitalization, and increasing incivility, the need for one group of workers, those whom I call “sensitive strivers,” has never been greater.