By Vivian Manning-Schaffel — 2018
Our brains may be wired to empathize more with people who look like us, but being more empathetic starts with just listening.
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There’s a dark side to feeling the emotions of other people. In some cases, it can even lead to cruelty, aggression, and distress.
We often emphasize the importance of keeping cool in a crisis. But sometimes coolness can give way to detachment and apathy.