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Empathy at Work: Developing Skills to Understand Other People

By Mind Tools Content Team

Understanding other people's emotions is a key skill in the workplace. It can enable us to resolve conflicts, to build more productive teams, and to improve our relationships with co-workers, clients and customers.

Read on www.mindtools.com

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The Mountain Is You: Transforming Self-Sabotage Into Self-Mastery

This is a book about self-sabotage. Why we do it, when we do it, and how to stop doing it—for good.Coexisting but conflicting needs create self-sabotaging behaviors. This is why we resist efforts to change, often until they feel completely futile.

Book
Brianna Wiest
2025
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38:27

Empowerment Coach Reveals How to Stop Self-Rejection and Develop Self-Confidence—Roxy Saffaie

Is your greatest enemy, or bully, in life actually yourself? Do you put yourself down, tell yourself, “You can’t do it,” or shut down your own dreams before even giving them a try? On this episode of Women of Impact, empowerment coach, podcast host, writer, and athlete Roxy Saffaie joins Lisa...

Video
2020
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Excessive use of external motivation can slow and even stop your journey to mastery.

Quote
George Leonard
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Learning any new skill involves relatively brief spurts of progress, each of which is followed by a slight decline to a plateau somewhat higher in most cases than that which preceded it . . . the upward spurts vary; the plateaus have their own dips and rises along the way. . . .

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George Leonard
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What we call ‘mastery’ can be defined as that mysterious process through which what is at first difficult or even impossible becomes easy and pleasurable through diligent, patient, long-term practice.

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George Leonard
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Indecision leads to inaction, which leads to low energy, depression, despair.

Quote
George Leonard
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Ultimately, nothing in this life is ‘commonplace,’ nothing is ‘in between.’ The threads that join your every act, your every thought, are infinite. All paths of mastery eventually merge. [Each person has a] vantage point that offers a truth of its own.

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George Leonard
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Resolve to do the things you find to be difficult. That’s what confident people do. They tackle those things that are scary and they get addicted to doing it.

Quote
Chalene Johnson
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39:43

The Superhuman World of Wim Hof: The Iceman

Wim Hof first caught the attention of scientists when he proved he was able to use meditation to stay submerged in ice for 1 hour and 53 minutes without his core body temperature changing.

Video
Wim Hof
2015
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Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior

Behind the problems that routinely plague our organizations and families, you’ll find individuals who are either unwilling or unable to deal with broken promises.

Book
Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, David Maxfield
2014
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EXPLORE TOPIC

Empathy