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Empathy at Work: Developing Skills to Understand Other People

By Mind Tools Content Team

Understanding other people's emotions is a key skill in the workplace. It can enable us to resolve conflicts, to build more productive teams, and to improve our relationships with co-workers, clients and customers.

Read on www.mindtools.com

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You Had a Fight with Your Best Friend at Work. Now What?

It’s not very different from falling out with your spouse or best friends, says Kira Nurieli, CEO of Harmony Strategies Group, a dispute-resolution and crisis-management firm.

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The 4 Most Effective Ways Leaders Solve Problems

"As Karl Popper, one of the most influential 20th century philosophers of science, once eloquently stated, 'All life is problem solving.' I’ve often contended that the best leaders are the best problem solvers..."

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Empathy