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Empathy at Work: Developing Skills to Understand Other People

By Mind Tools Content Team

Understanding other people's emotions is a key skill in the workplace. It can enable us to resolve conflicts, to build more productive teams, and to improve our relationships with co-workers, clients and customers.

Read on www.mindtools.com

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Shine: Using Brain Science to Get the Best from Your People

Your job as a manager is getting harder all the time. But your most critical responsibility—especially in today’s world of intensifying competition—is how to help your people shine their brightest.

Book
Edward M. Hallowell
2025
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04:09

Olympian Gracie Gold Gets Candid About Her Mental Health with Michelle Kwan | Thank You Notes

Michelle Kwan may be one of the best figure skaters of all time, but it’s her incredible resolve that made her such an inspiration to fellow skater Gracie Gold. In this video, Gracie tells Michelle: “You once estimated that you’ve fallen 131,000 times in your skating career.

Video
2020
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10:22

How Modern Work Pressure Distorts Our Identity | Burnout

In the first part of The National’s series Battling Burnout, Canadian author and workplace expert Rahaf Harfoush tells Andrew Chang that pressures in the modern workplace are distorting our identities by often placing success at work at the expense of mental and physical well-being.

Video
2019
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Empathy