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Empathy at Work: Developing Skills to Understand Other People

By Mind Tools Content Team

Understanding other people's emotions is a key skill in the workplace. It can enable us to resolve conflicts, to build more productive teams, and to improve our relationships with co-workers, clients and customers.

Read on www.mindtools.com

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Debunking Relationship Myths: An Interview with John Gottman and Julie Schwartz Gottman

In all kinds of relationships, people have conflict and disagreements and hurt one another's feelings. What determines the success of the relationship is the way people deal with conflict, the nature of their friendship and intimacy, and their shared meaning system.

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Making Relationships Work

Unless you’re a hermit, you can’t avoid relationships. And your professional career certainly won’t go anywhere if you don’t know how to build strong, positive connections. Leaders need to connect deeply with followers if they hope to engage and inspire them.

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Empathy