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Empathy at Work: Developing Skills to Understand Other People

By Mind Tools Content Team

Understanding other people's emotions is a key skill in the workplace. It can enable us to resolve conflicts, to build more productive teams, and to improve our relationships with co-workers, clients and customers.

Read on www.mindtools.com

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Empathy

Empathy is the ability to recognize, understand, and share the thoughts and feelings of another person, animal, or fictional character. Developing empathy is crucial for establishing relationships and behaving compassionately.

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Six Habits of Highly Empathic People

We can cultivate empathy throughout our lives, says Roman Krznaric—and use it as a radical force for social transformation.

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What Is Empathy?

Empathy is the ability to emotionally understand what other people feel, see things from their point of view, and imagine yourself in their place. Essentially, it is putting yourself in someone else's position and feeling what they must be feeling.

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7 Practical Ways to Improve Your Emotional Intelligence

Emotional Intelligence measures our ability to perceive our own emotions, as well as the emotions of others, and to manage them in a productive and healthy way.

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5 Skills to Help You Develop Emotional Intelligence

Emotional intelligence is a set of skills you can get better at with practice. Here are five skills you can cultivate to make you a more emotionally intelligent person.

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Does Your Brain Care About Other People? It Depends

People are hardwired to dehumanise others but we can overcome this, say David Eagleman and Don Vaughn.

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Future of Work: Meet the Guru Architect that Could Make You Love Your Job

How Pamela Abalu got out of the cubicle hamster wheel with a single mantra: “Work is love made visible.”

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Curiosity and What Equality Really Means

Insisting that people are equally worthy of respect is an especially challenging idea today. In medicine, you see people who are troublesome in every way: the complainer, the person with the unfriendly tone, the unwitting bigot, the guy who, as they say, makes “poor life choices.”

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How to Overcome Stress by Seeing Other People’s Joy

If you’re feeling stressed or overwhelmed, don’t cut yourself off from other people, says Kelly McGonigal. Instead, double down on your capacity for connection.

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Empathy