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Empathy at Work: Developing Skills to Understand Other People

By Mind Tools Content Team

Understanding other people's emotions is a key skill in the workplace. It can enable us to resolve conflicts, to build more productive teams, and to improve our relationships with co-workers, clients and customers.

Read on www.mindtools.com

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Brené Brown: What’s the Difference Between ‘Fear’ and ‘Armor’?

In this week's edition of YouAsked, author and research professor Brené Brown answers a question she consistently receives from readers: "During tough conversations at work, what's the difference between showing fear and putting up your armor?" You Asked is a weekly series that runs in the...

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Moving Past the Cancer Stigma at Work

A common concern of cancer patients and survivors working through treatment or returning to work after treatment is the fear of becoming known as the “cancer girl” or “cancer boy” in the office.

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What Is Gaslighting? How to Avoid Mental Manipulation and Emotional Abuse with Terri Cole

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Shine: Using Brain Science to Get the Best from Your People

Your job as a manager is getting harder all the time. But your most critical responsibility—especially in today’s world of intensifying competition—is how to help your people shine their brightest.

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How ironic that the difficult times we fear might ruin us are the very ones that can break us open and help us blossom into who we were meant to be.

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We meet no ordinary people in our lives.

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The Character Edge: Leading and Winning with Integrity

Character―the moral values and habits of an individual―is in the spotlight now more than perhaps at any other point in modern history. Politicians distort facts. Corporations cheat customers and investors. Athletes are caught using illegal supplements.

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She Suite Episode 9: Lorna Davis

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Ask a Manager: How to Navigate Clueless Colleagues, Lunch-Stealing Bosses, and the Rest of Your Life at Work

There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say.

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Empathy