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Empathy at Work: Developing Skills to Understand Other People

By Mind Tools Content Team

Understanding other people's emotions is a key skill in the workplace. It can enable us to resolve conflicts, to build more productive teams, and to improve our relationships with co-workers, clients and customers.

Read on www.mindtools.com

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Marshall Rosenberg’s Nonviolent Communication (NVC)

The communication technique of Non-Violent Communication (NVC) developed by Dr. Marshall Rosenberg provides a way to communicate with our partners safely and peacefully.

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William Stierle
2020
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Bach Flower Remedies for Psychological Problems and Pain: A Systematic Review

Bach Flower Remedies are thought to help balance emotional state and are commonly recommended by practitioners for psychological problems and pain. We assessed whether Bach Flower Remedies (BFRs) are safe and efficacious for these indications by performing a systematic review of the literature.

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Kylie Thaler, Angela Kaminski, Andrea Chapman, Tessa Langley, Gerald Gartlehner
2009
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How Tarot Cards Are Used to Help Mental Health

In the past, I had mostly stayed away from tarot cards for fear of what they might reveal — that something terrible was waiting for me, that my true love was going to leave me, that I was going to be broke for the rest of my life.

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Erica Euse
2018
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Laughter Meditation: 5 Healing Benefits and a 10-Minute Practice

In a world where there’s much to be taken seriously, it’s important to remember to laugh. Not to make light of the severity of war, discrimination, terror threats, or climate change, but to maintain a perspective that there is still much to be thankful for and to celebrate in your life.

Article
Melissa Eisler
2017
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Laughter Is the Best Medicine

Modern life has become increasingly complicated and it’s believed that stress is the primary obstacle to laughter. Laughter is a physical expression of humor and joy that has numerous protective qualities.

Article
Kavita Khajuria, MD
2018
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How to Handle a Major Health Issue at Work

Whether it’s a chronic illness, a cancer diagnosis, or any other condition that will have you out of the office for multiple doctor’s appointments and potentially in need of special accommodations, a health issue raises complications far more difficult than trying to make sure you’ve...

Article
Michele Hoos
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Burnout: Facing the Damage of ‘Chronic Workplace Stress’

In a world where it seems as though the pressure to perform is always on, more and more people are admitting to burnout at work. What is this phenomenon, and how can you cope with it if it happens to you?

Article
Maria Cohut
2019
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How to Overcome Your Fear of Making Mistakes

No one can reduce mistakes to zero, but you can learn to harness your drive to prevent them and channel it into better decision-making. Use these tips to become a more effective worrier.

Article
Alice Boyes
2020
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5 Steps to Overcome Fear and Meet Your Goals

“I learned that courage was not the absence of fear, but the triumph over it.” ~Nelson Mandela

Article
Ash Blankenship
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21 Ways to Strengthen Struggling Relationships

All relationships go through phases, there will be good times and challenges. When you recognize that your relationship is in a rough spot, take heart. Great relationships don’t happen by luck. There are the specific skills and actions that strengthen our relationships.

Article
Leslie Frey
2020
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Empathy