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Empathy at Work: Developing Skills to Understand Other People

By Mind Tools Content Team

Understanding other people's emotions is a key skill in the workplace. It can enable us to resolve conflicts, to build more productive teams, and to improve our relationships with co-workers, clients and customers.

Read on www.mindtools.com

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The “Do It All Myself” Mentality that’s Born from Trauma and Feeling Unworthy.

The “do it all myself” mentality is praised by society as a strong work ethic and tenacious independence. But it’s actually a habit born from trauma and feeling unworthy.

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Jennifer Bauer
2020
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Managing Your Own Emotions: The Key to Positive, Effective Parenting

Wander any playground or mall, and at some point you are likely to observe a parent coaching her child to take deep breaths in and out to calm herself, or directing her to “use her words” versus hitting, kicking or grabbing.

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Claire Lerner
2016
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Emotion Coaching: Helping Kids Cope with Negative Feelings

Emotion coaching is the practice of talking with children about their feelings, and offering kids strategies for coping with emotionally difficult situations. The goal is to empathize, reassure, and teach. Does it make a difference? Yes.

Article
Gwen Dewar
2018
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Power Can Corrupt Leaders. Compassion Can Save Them

Research has found that incorporating compassion into your leadership strategy can increase productivity and happiness.

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Rasmus Hougaard, Jacqueline Carter, and Louise Chester
2018
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Trust Issues: Why Is It So Hard for Some People to Trust?

It’s become more and more difficult to remain vulnerable, trusting, and open to life in this era of uncertainty, global upheaval, divorce, and disrupted family life.

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Joyce Catlett
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Wim Hof: The Man and the Method

Your breathing rate and pattern is a process within the autonomic nervous system that you can control to some extent to achieve different results.

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Emily Cronkleton
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Relational Literacy 101

Think of some of the greatest joys in your life, and also some of your deepest sorrows and frustrations. Chances are, they all have to do with relationships. - Melanie Joy

Article
Melanie Joy
2020
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Cultivating Empathy in My Children, from a Neuroscience Perspective

Empathy is divided into cognitive, emotional and applied empathy, all of which are valuable. For empathy to truly be useful to the human condition, our kids must have applied empathy, or compassion.

Article
Erin Clabough
2019
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10 Ways to Get and Give Emotional Support

Some tips to help you nourish each other's hearts.

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Barton Goldsmith Ph.D.
2011
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Three Ways to Raise Empathic Kids So They Become Compassionate Adults

Considering how to make the children in our lives better people helps us reflect on how we ourselves can be more compassionate.

Article
Patricia Rockman, Evan Collins
2019
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Empathy