ARTICLE

How to Deal with a Grumpy Assistant

By Alison Green — 2021

Help! My assistant is pushy and hard to work with.

Read on www.inc.com

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The Power of Teamwork—Teamwork Motivational Video

The Power of Teamwork! The strength of the team is each individual member. The strength of each member is the team. If you’re part of a team in need of a breakthrough, this video is for you!

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Together Is Better: A Little Book of Inspiration

Life is a series of choices. Do we go left or right? Jump forward or hold back? Sometimes our choices work out for the better…and sometimes they don’t.

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Passive-Aggressive Behavior & Conflict

Passive-aggressive people: Could you be one of them? Passive-aggressive people don't get mad, they get even. When conflict triggers an emotional response, the passive-aggressive pattern is for revenge, by some form of sabotage.

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The ultimate measure of a man is not where he stands in moments of comfort and convenience, but where he stands at times of challenge and controversy.

Martin Luther King Jr.

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Mindfulness in Technology: Karen May, Arturo Bejar, Melissa Daimler, Peter Deng

Practicing Calm Amidst the Storm. Panel with Karen May, Vice President People Development, Google; Peter Deng, Director of Product, Facebook; Melissa Daimler, Head of Learning and Organizational Development, Twitter; and Arturo Bejar, Director of Engineering, Facebook, at Wisdom 2.0 2013.

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Difficult Conversations: How to Discuss What Matters Most

We attempt or avoid difficult conversations and conflicts every day—whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client.

Douglas Stone, Bruce Patton, Sheila Heen

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Resolving Conflicts at Work: Ten Strategies for Everyone on the Job

Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity,...

Kenneth Cloke, Joan Goldsmith

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Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior

Behind the problems that routinely plague our organizations and families, you’ll find individuals who are either unwilling or unable to deal with broken promises.

Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, David Maxfield

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Solving Tough Problems: An Open Way of Talking, Listening, and Creating New Realities

Tough problems usually don’t get solved peacefully. They either don’t get solved at all—they get stuck—or they get solved by force. These frustrating and frightening outcomes occur all the time. Families replay the same argument over and over, or a parent lays down the law.

Adam Kahane, Peter Senge (foreword)

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Solve Employee Problems Before They Start: Resolving Conflict in the Real World

With compassion, clarity, and conviction (and a dash of comedy for good measure) popular speaker and employment law attorney Scott Warrick distills conflict resolution to just three simple moves: Empathic Listening, Parroting, and Rewards (EPR).

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EXPLORE TOPIC

Setting Limits and Boundaries