By Marci Sharif — 2020
In McLaren’s view, we typically perceive emotions as problems, which we then thoughtlessly express or repress. She advocates a more mindful approach, where we step back and see our emotions as sources of information.
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CLEAR ALL
Sadness is a central part of our lives, yet it’s typically ignored at work, hurting employees and managers alike.
It’s a question that has fascinated many, but it’s not quite the right one to ask, says emotional intelligence expert Harvey Deutschendorf.
Managers who use emotional intelligence can ameliorate stress related to job insecurity and also help to reframe the situation so that it positively impacts employee performance.
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Emotional intelligence, sometimes referred to as EQ ("emotional quotient"), refers to a person's ability to recognize, understand, manage, and reason with emotions. It is a critical ability when it comes to interpersonal communication—and a hot topic not only in psychology, but in the business world.
Emotional intelligence (EQ or EI) is one of the strongest indicators of success in business. Why? EQ is not only the ability to identify and manage your own emotions, but it’s also the ability to recognize the emotions of others.
Most people are familiar with general intelligence, which is an ability to learn, apply knowledge, and solve problems. But this isn’t the only type of intelligence. Some people also possess emotional intelligence.
Avoiding confirmation bias starts with paying attention to how you interact with information.