By Daniel Goleman — 2017
Over-eager and lackadaisical colleagues face the same roadblock: balancing the personal drive to achieve with the needs and goals of the organization.
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CLEAR ALL
“The one non-negotiable is to create a culture of what we call ‘compassionate directness’, where people are empowered to express concerns, dissatisfactions, good ideas they have—and to do it in a compassionate way,”